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Class Manager 2
Manage classes and enrolments with ease from within My Studio Manager.
Invoicing & Payments
Send invoices, take payments, and track finances effortlessly.
Sales & Leads Pipeline
Track enquiries, follow-ups, and sales in an easy workflow.
Unified Inbox
Text, email, and chat with contacts from one simple inbox.
Email Campaigns
Design and send studio newsletters and marketing emails easily.
Form Builder
Create enrolment forms and feedback surveys in just minutes.
Website Builder
Edit or build your studio website—no tech skills needed.
Review Manager (Pro)
Request, collect, respond to, and manage Google and Facebook reviews.
Project Manager (Pro)
Organise studio projects, deadlines, and tasks in one place.
Ai Chatbot (Pro)
Engage website visitors the moment they land on your site.
Social Planner (Pro)
Schedule and manage all your studio’s social posts effortlessly.
Automations (Pro)
Easily automate almost all of your studio tasks with workflows.
Pro Tools
CostumeKeeper
Manage your costume inventory effortlessly. Know where things are and who has them!
Showflow
Concerts Time? Sorted! Everything you need for a successful concert! From Ticket Sales & Routine Sorting to Digital Programme Creation.
Hive Projects
Manage all your projects in one place! Say goodbye to Trello for good! With unlimited team members!
Class Manager
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Privacy Policy

Last Updated: February 2026

My Studio Manager ("we", "our", "us") is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, store, and share information when you use My Studio Manager and our related services. By using our platform, you agree to the practices outlined below.

1. Information We Collect

We collect information to provide and improve our services. This may include:

Personal information

When you create an account, subscribe, or contact us, we may collect your name, email address, phone number, business or studio details, and login information.

Customer & student data

As part of using My Studio Manager, you may store data relating to your own customers and students, including names, contact details, enrolment information, attendance, notes, communication history, and billing records. This data is stored within the platform so you can manage your business.

Usage data

We may collect technical data such as IP address, browser type, device information, pages accessed, and dates/times of use to help maintain performance, security, and improve the platform.

Cookies

We use cookies and similar technologies to improve user experience and analyse platform usage. You can control cookies through your browser settings.

2. How We Use Information

We use collected information where reasonably necessary to:

Provide and operate the platform
Manage accounts and subscriptions
Deliver customer support
Process transactions and billing
Improve features and performance
Communicate service updates
Maintain security and prevent fraud

We may also send optional marketing communications. You can opt out at any time using the unsubscribe link or by contacting us.

3. Payment Information & Financial Data

My Studio Manager integrates with third-party payment processors such as Worldpay and Stripe.

Important:

My Studio Manager does not store full credit card or bank account details
Payment details are stored securely by the payment processor
We may store transaction records, billing status, or references required for reporting and account management

When payment processing is enabled, payment agreements exist between the studio, their customers, and the payment processor. My Studio Manager provides the software connection only.

4. How We Share Information

We do not sell your data. We may share information with trusted third-party providers where required to operate the platform, including:

Payment processors (e.g. Worldpay, Stripe)
SMS and email delivery providers
Hosting and infrastructure providers
Analytics and security providers
Customer support tools

These providers are only given access to data necessary to perform their services and are required to protect it.

5. Your Responsibility for Data You Store

If you use My Studio Manager to store customer or student data, you are responsible for ensuring you have permission to store that data and for using the system in compliance with applicable privacy laws.

Studio owners are responsible for providing appropriate privacy information to their customers where required. My Studio Manager acts as a software provider and data processor only.

6. Data Storage & Security

We take reasonable technical and organisational measures to protect data from loss, misuse, and unauthorised access. However, no online system can guarantee absolute security.

You are responsible for keeping login details secure, managing staff access, and using strong passwords.

7. International Data Processing

Some data may be processed or stored on secure servers outside Australia via trusted service providers. By using My Studio Manager, you consent to this transfer where required to operate the platform.

8. Data Retention

We retain data only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data upon cancellation, subject to legal and billing requirements.

9. Access & Updates

You may request access to or correction of your personal information by contacting us. Studio owners are responsible for managing and updating their own customer data within the system.

10. Third-Party Links & Integrations

The platform may integrate with external services. We are not responsible for the privacy practices of third-party services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website. Continued use of the platform indicates acceptance of any updates.