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Class Manager 2
Manage classes and enrolments with ease from within My Studio Manager.
Invoicing & Payments
Send invoices, take payments, and track finances effortlessly.
Sales & Leads Pipeline
Track enquiries, follow-ups, and sales in an easy workflow.
Unified Inbox
Text, email, and chat with contacts from one simple inbox.
Email Campaigns
Design and send studio newsletters and marketing emails easily.
Form Builder
Create enrolment forms and feedback surveys in just minutes.
Website Builder
Edit or build your studio website—no tech skills needed.
Review Manager (Pro)
Request, collect, respond to, and manage Google and Facebook reviews.
Project Manager (Pro)
Organise studio projects, deadlines, and tasks in one place.
Ai Chatbot (Pro)
Engage website visitors the moment they land on your site.
Social Planner (Pro)
Schedule and manage all your studio’s social posts effortlessly.
Automations (Pro)
Easily automate almost all of your studio tasks with workflows.
Pro Tools
CostumeKeeper
Manage your costume inventory effortlessly. Know where things are and who has them!
Showflow
Concerts Time? Sorted! Everything you need for a successful concert! From Ticket Sales & Routine Sorting to Digital Programme Creation.
Hive Projects
Manage all your projects in one place! Say goodbye to Trello for good! With unlimited team members!
Class Manager
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Terms of Service

Last Updated: February 2026

Welcome to My Studio Manager. By accessing or using our platform, you agree to the following Terms of Service. If you do not agree with these terms, please do not use the platform.

1. Overview

My Studio Manager provides an all-in-one management platform for studios and performing arts businesses. These terms apply to your use of the platform, including Class Manager and all connected tools and services.

2. Description of Service

My Studio Manager provides tools for CRM, enrolments, class management, automated billing, websites, marketing, communications and integrations with third-party providers. We may update or improve features at any time to enhance the platform.

3. Account Responsibility

You are responsible for maintaining the security of your login details and for all activity occurring under your account. You agree not to use the platform for unlawful or abusive purposes and must ensure your information remains accurate.

4. Subscription & Access

My Studio Manager operates on a subscription basis. By subscribing, you agree to maintain a valid payment method and keep your account in good standing. Failure to maintain payment may result in suspension of access.

5. Subscription Billing

Subscription fees for My Studio Manager are processed via third-party billing providers such as Stripe. These charges relate only to your software subscription with us and not to payments collected from your customers.

All subscription fees are non-refundable unless required by law.

6. Payment Processing (Including Worldpay)

My Studio Manager provides integrations with third-party payment processors to allow studios to collect payments from their own customers.

Important:

Your merchant agreement is directly with your chosen payment provider (including Worldpay). Payment agreements exist between your studio, your customers, and the payment processor.

My Studio Manager is not a payment processor, merchant provider, or financial institution and does not hold or transfer customer funds. We provide the software connection only.

7. Your Responsibility for Payments

You are solely responsible for:

Obtaining customer payment authorisation
Providing payment terms and notices to customers
Managing billing schedules and pricing
Handling failed payments and disputes
Processing refunds where required
Maintaining compliance with payment laws and regulations

My Studio Manager is not responsible for payment failures, chargebacks, processor outages, merchant account issues, or financial losses relating to payment processing.

8. Migration Between Payment Providers

If moving from another provider (such as Stripe to Worldpay), you are responsible for notifying customers, updating payment terms, and providing required notice periods (typically 30 days). We provide integration support only and are not responsible for migration delays or rejected transfers.

9. Third-Party Services

The platform integrates with external providers including payment gateways, SMS services, email providers and hosting services. We are not responsible for downtime, pricing changes, or decisions made by these providers.

10. Data & Privacy

You retain ownership of your data and are responsible for ensuring you have permission to store and use your customers’ information. We take reasonable steps to protect data but cannot guarantee absolute security.

11. Service Availability

We aim to provide reliable access at all times but do not guarantee uninterrupted service. Maintenance, updates, or outages may occur from time to time.

12. Limitation of Liability

To the maximum extent permitted by law, My Studio Manager is not liable for loss of profits, revenue, data, payment disputes, or business interruption arising from use of the platform or third-party services.

Our total liability for any claim will not exceed the amount paid by you to My Studio Manager in the previous three months.